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Managed Service Provider (MSP)

 

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What is a MSP?

As your dedicated managed service provider, we streamline the entire workforce management process—from sourcing talent to processing payments for professionals and suppliers—all within a single, technology-driven program.

At IGA, we connect you with top talent, enhance your employer brand, oversee supplier relationships, ensure full compliance, and provide real-time visibility into your workforce costs. This enables you to hire efficiently, reduce expenses, mitigate risks, and align your talent strategy with your broader goals.

Our Managed Service Provider (MSP) solution takes care of every aspect of managing your non-permanent workforce, ensuring smooth recruitment, seamless onboarding, and efficient payment processing while maintaining full regulatory compliance. Our services include:

  • Contractor sourcing and selection
  • Vendor management
  • Time tracking and payroll management
  • Consolidated invoicing
  • Onboarding, offboarding, and contract extensions

By partnering with IGA, you gain a smarter, more agile workforce management solution that drives efficiency and supports your business goals.

Benefits

Rapid Access to Contingent Talent

Quickly secure the skilled non-permanent workforce you need to stay ahead of the competition and address talent shortages.

Optimised Cost Management

Achieve cost savings and operational efficiencies through smart, commercially innovative solutions—without compromising talent quality.

Enhanced Workforce Visibility & Data-Driven Insights

Gain complete transparency and control over your hiring ecosystem with centralised data management and governance. Our advanced analytics provide actionable insights, empowering you to make informed decisions that optimise workforce planning and drive business success.

Risk Mitigation & Compliance Assurance

Navigate complex workforce regulations with confidence, ensuring full compliance and minimising risk exposure.

Strategic Supplier Management

Build and maintain a high-performing talent supply chain with vendors aligned to your business goals.

Centralised Experience & Governance

Ensure standardised policies and procedures across all contingent hiring, reducing inconsistencies between departments or locations. Streamline hiring, onboarding, and contract management, reduce delays and enhance the experience for contingent workers.

FAQs

Who benefits from an MSP?

While often associated with large enterprises, any organisation with a contingent workforce can gain value from an MSP. If managing a non-permanent workforce is becoming complex or resource-intensive, an MSP can provide the expertise and technology to streamline operations.

How is an MSP different from an RPO?

A Managed Service Provider (MSP) focuses on managing a company’s contingent workforce, while Recruitment Process Outsourcing (RPO) is primarily used for hiring permanent employees. Businesses can use both solutions together under a Total Talent Management strategy to create a seamless workforce approach.

What should you consider when choosing an MSP?

Selecting the right MSP requires evaluating your current needs and long-term objectives. Key factors to assess include:
• Alignment with your company’s goals, culture, and operational requirements
• The MSP model that best suits your workforce challenges
• The provider’s ability to support your technical and operational demands